General Terms & Conditions

GENERAL TERMS & CONDITIONS

Kaningos Tours' is a Greek Travel Agent / European Tour Operator founded in 1987 and located in the center of Athens (61, Panepistimiou street).
Covering the whole spectrum of the travel business and having an experience over 23 years, we specialized in incoming tourism, outgoing tourism and ticketing.
Our highly educated and experienced staff, operating according to the latest principles of travel industry, provide to the traveler a superior level of services and help him to enjoy his visit in Greece.
Our company's goal all these years is to offer reliable, high quality and personalized services.
'Kaningos Tours' is your advisor in planning your holiday, your cultural visit or your business trip, offering services like, hotel accommodation, land tours, transfers, island hopping and cruises at affordable prices.
It will be a great pleasure for us to meet you in GREECE.
KANINGOS TOURS, acts only as agent between the passenger and the local land tour operators, hotels, cruise companies and any related travel company associated with the reservation made through our travel agency.

KANINGOS TOURS cannot accept any responsibility in the event of weather conditions, strikes, damage loss, accident, illness, delay or other irregularity due to defects in any vehicle used for transportation or the fault or default of any local tour operator, hotel, cruise and transportation companies and other related companies including their employees, associated with the booking made through our company.

KANINGOS TOURS is not responsible for any consular, political or military complications created voluntarily or involuntarily by the passenger or by any other person or reason. In any event, our office shall not be liable for any consequential damages and the sole extent of our offices liability shall never exceed the amount, paid by the passenger. Any disputes that may arise from the sale and use of the said programs must be settled in the city and country of the booking tour operator.

KANINGOS TOURS, reserves the right to decline acceptance of any person for a tour and to change or cancel the tour, if necessary for any reason.
VISAS :
Travelers should ask their local travel agent or apply to the nearest Greek consulate or Embassy for the issuance of multi entry Schengen visa to Greece.
Kaningos Tours cannot be held responsible for any problem due to visa formalities upon arrival or during their tour / cruise in Greece.
ABOUT CITY TOURS & EXCURSIONS
PRICES include pick up service from most centrally located hotels for motor coach tours, transportation by luxurious air conditioned motor coaches, guided by professional licensed English speaking guides, entrance fees for visits of museums and archaeological sites and taxes. All prices are subject to change without previous notice.
NOT INCLUDED: All personal expenses, cost of drinks, tips, visa cost, sightseeing and services other than those mentioned in our itineraries.
HOTEL ACCOMODATION: During our tours we make every effort to use first (4*) or tourist class hotels (3*), as classified by the Greek Government. All the hotels used on our tours have private facilities (bath or shower). Accommodation is in twin bedded rooms with bath and shower. The person cost in triple room is the same as in double.

*Children reductions on request.

MEALS: As specified in each tour. It is understood that half board means continental breakfast and one main meal daily (usually diner).
GUIDES: Various tours are guided by professional guides licensed by the respective governments of countries visited. Every tour might be guided in more than one language (English).

*Smoking is not permitted but all tours make frequent stops.

*The company reserves the right to change the itineraries or routes if necessary.

BAGGAGE is at the owners risk throughout the tours. Small articles and hand baggage are under the care of passenger. Baggage rates quoted include 1 piece of luggage per person.

*Admission to Monasteries and Churches visited on our tours is not allowed to gentlemen wearing shorts and ladies wearing shorts, trousers, short skirts or blouses not covering the shoulders.

Cruise itineraries, rates and ships are subject to change without prior notice by the cruise companies.
The local government authorities rate hotel categories. In case of non-availability of a specified hotel, a similar hotel of the same category may be used.

Deposit and Payment Policy

Kaningos Tours accepts payment thru bank transfers, credit cards (VISA-MASTER), cash or via paypal.
Credit card payments are processed only with original signature and credit card imprint or with authorization letter accompanied by photocopy of the front and back of the credit card.
The bank expenses will be charged to the client.
A deposit of 30% is required to secure reservation. If deposit is not received on time, the reservation will be automatically cancelled. Balance of payment is due 30 days prior to arrival. Bookings received less than 30 days prior to arrival must be accompanied by full payment. Once deposit, has been received, the amount of 45 euro will be charged for any changes.

Cancellation Policy

All cancellation requests must be in writing. An administration fee of 50 Euro per person applies on all cancellations. The cancellation fees will be charged as following:
1. 60-30 days prior to arrival 20% of the total price.
2. 29-15 days prior to arrival 30% of the total price.
3. 14-8 days prior to arrival 50% of the total price.
4. 7 days prior to arrival 100% of the total price.
No refund will be made for unused services or reservation changes, made without prior authorization

RESPONSIBILITY: Kaningos Tours act only as agent for the hotels, steamship companies, railroads, motor coach companies of owners and contractors providing accommodation, transportation or other services and cannot be responsible for the acts or mistakes of the above. Kaningos Tours should not be or become liable or responsible for any loss, injury or damage to person, property or otherwise in connection with any accommodation, transportation or other services resulting directly or indirectly, from acts of God, dangers, incident to the sea, fire, breakdown in machinery or equipment, act of Governments or other authorities, wars, weather conditions, strikes, riots, custom regulations, delays or cancellations or change of itinerary of schedules, or from any change beyond the Kaningos Tours, control, or for any loss or damage resulting from improper passports, visas or other documents. Kaningos Tours shall not be liable or responsible for any additional expense or liability sustained by the purchaser as a result of the foregoing causes.

Working Hours all year around:
From Monday to Friday 09.00 – 18.00
Saturday & Sunday Closed

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Ιστοσελίδες

Travel Agency - Tour Operator in Athens - Greece,package tours, excursions, organized tours, cruises to Greek islands - Turkey - Egypt - Israel - Italy,Rent a Car, Transfer Services for groups and individuals.